(Who to Contact / Where to Find)


For non urgent calls  dial 101

Our PCSO is Jim Moffatt who reports in to Saundersfoot Police Station, to contact Jim dial 101 and leave a message.

What do PCSOs  (Police Community Support Officers) do?

In Dyfed Powys the main role of our PCSOs is to support the Neighbourhood Policing Teams by engaging with the community and providing a highly-visible and reassuring presence.

Nationally all PCSOs have been granted a standard set of powers and the Chief Constable also has the discretion to grant a limited number of additional powers through the Police Reform Act 2002.  Currently in our force, they have not been designated with the power of detention but are able to deal with minor anti-social behaviour and quality of life issues.

Their powers include seizing tobacco and cigarettes from young people causing a nuisance, and the ability to demand the name and address of people acting in an anti-social way.  They can stop and direct traffic and pedal cycles, should this be necessary.  They can seize drugs and require the name and address of the persons possessing them.  They also have the power to issue fixed penalty tickets for certain minor offences such as cycling on a footway, dog fouling, litter, and throwing fireworks.

Stray Dogs

The Environmental Protection Act 1990 imposes a duty on the County Council to seize stray dogs and impound.  Owners reclaiming dogs must pay a fixed fine and a daily kennelling charge. 

Other legislation covers identification tags, dangerous dogs, dog fouling and nuisance, and restrictions on dogs on certain beaches.

You can expect:

A response to service requests within the target time scales (5 working days or if urgent in 1 working day);

How you can help us

If you have a dog, keep it under control and know where it is.  

Always clear up after your dog.  

If your dog goes missing, contact us.  

Let us know if any dogs in your neighbourhood are allowed to wander or are obvious strays.  Let us know of problems with dog fouling, dangerous dogs, or dogs on restricted beaches.

Whom should you contact?

Dog Control Team
Tel:  01437 764551
Fax: 01437 775491

Fly Tipping

Pembrokeshire County Council is committed to stamping out the illegal disposal of waste and is a full funding partner of the Pride in our Communities campaign. The Council's commitment to this project will support measures to combat fly tipping in Pembrokeshire over the next three years, as part of a co-ordinated programme across South West Wales.

The project will explore the causes and effects of fly-tipping and illegal waste disposal. The outcomes can then be directly related to localities within Pembrokeshire, particularly in known hot spot areas. Education and enforcement initiatives will target affected communities in Pembrokeshire and if necessary clearances of tipped material and environmental improvements may also be carried out.

As waste disposal costs increase there is a danger that fly-tipping will substantially increase. Education and enforcement must go hand in hand to combat the problem of litter and illegal waste disposal. Initiatives from this project should reduce the adverse environmental consequences of fly-tipping on the landscape of Pembrokeshire, particularly in blighted areas. This will result in cleaner neighbourhoods, raising the amenity value and generating pride in Pembrokeshire communities.

To report any incidences of fly-tipping please call the contact centre: 01437 764551

Street Lighting - Repair

Pembrokeshire County Councils' Street Lighting Repair section maintains the operation of all street lighting, illuminated signs, bollards and traffic controls (pelican crossings, zebra crossings and permanent traffic lights) in the county. A night inspection is carried out in every area once a fortnight, but if a fault or emergency needs to be reported before that, this can be done by calling the Service Line, and if possible quoting the Identity Number on the column, i.e. 804-352. This number helps the department to locate and process the fault.

Your contact is:

Pembrokeshire ServiceLine
Pembrokeshire County Council
Cyngor Sir Penfro
County Hall / Neuadd y Sir
Haverfordwest / Hwlffordd
Pembrokeshire / Sir Benfro
SA61 1TP

Tel: 0845 6021386 

Bulky Household Collections

The collection of bulky household items is undertaken on our behalf by Frame, a local charitable organisation.

Requests for this service can be made by telephoning the contact centre: 01437 764551.

When requesting this service, please state the items to be collected, as only specified items will be removed.

The service you can expect is:

Free collection of white goods (i.e. fridges, freezers etc).

The charge for a collection of household items (maximum of 10 items) is £10. Where white goods are collected with other items the £10 charge applies. Please note a 3-piece suite would be classed as 3 items, whereas a table and 4 chairs would be classed as 5 items.

Household clearances and garden clear ups are not classed under the terms of this bulky household waste collection scheme. In such cases, an officer can visit the household and provide a separate price for the collection of these items. Actual collection will take place within 14 days of receipt of request.

Call the contact centre on 01437 764551 to book a collection or for more information.

Unwanted furniture or bric a brac can be donated to FRAME.

The furniture will be used to raise funds to help people from all disability groups by offering work practice and training opportunities

Please call 01437 091221 to donate your furniture and arrange free collection.

Civic Amenity and Recycling Centres

What is a Civic Amenity and Recycling Centre?

In simple terms, a Civic Amenity and Recycling Centre is a one-stop shop that enables you to dispose of and recycle your waste.

Over the past couple of years, Pembrokeshire County Council has invested heavily in these sites by upgrading them to accommodate more waste streams and also through intensive staff training.

Recycling your waste has never been so easy.

Who can use them?

The Civic Amenity and Recycling Centres are open to all householders who may use the facilities free of charge for normal domestic household waste and recycling. Larger quantities may incur a charge.

Pembrokeshire County Council’s Civic Amenity Sites are not intended for the disposal of large amounts of construction / demolition waste, from either businesses or significant home DIY renovation works. However, small quantities of building and construction waste from small scale DIY projects carried out by members of the public to their own properties will be accepted free of charge.

 For any larger individual items i.e. from bathroom suites, fitted kitchen units, windows, doors, fencing and dismantled sheds etc. there will be a nominal charge in accordance with the schedule towards disposal costs. All trade and business customers will be charged.

 Large quantities of materials will not be accepted and you are recommended to use a licensed skip / waste contractor.

 Charges must be paid for at the time of use.

 Small businesses are also able to deposit some of their waste at these sites although charges apply for discarding some materials. Please call the contact centre: on 01437 764551 for details of what you can take to a site and how much it will cost.

 I am a householder what can I take to these sites?

Glass bottles & jars

Steel & aluminum cans

Car batteries

Green garden waste

Newspaper, office paper & magazines including yellow pages, telephone directories and catalogues (not hardback)

Scrap metal

Vehicle engine oil

Cooking oil

White metal goods including fridges and freezers and cookers, washing machines and tumble driers

Inert waste (rubble)

Paints, varnishes and thinners

Fluorescent tubes including low energy light bulbs

TV’s and computer monitors and all electrical items such as irons,

Vacuum cleaners etc

Domestic batteries

Commercial and trade waste

Four tyres per household per year.

Cardboard and wood

Plasterboard - up to 3 bags (there will be a charge for any more than 3 bags)

Beverage Cartons - Tetra Paks

Clothing. textiles, shoes

Books, CDs, Video's

Pembroke Dock Civic Amenity & Recycling Centre

Location of site:

Waterloo Industrial Estate, Pembroke Dock SA72 4RT

Directions to the site:

a) From Jameston and Lamphey direction.

Take the main road into Pembroke Dock (A4139), passing the cemetery on your right hand side. Take the first turning on the right, signposted for Waterloo Industrial Estate. Follow this road, which bears round to the right after approx. 150 yds. The Civic Amenity & Recycling Centre is located at the end of this road.

b) From the Pembroke direction, including Angle, Castlemartin and Stackpole.

Take the main road from Pembroke to Pembroke Dock (A4139), coming down to the junction opposite the Silcox garage. Turn right and then first left, signposted for Waterloo Industrial Estate. Follow this road, which bears round

Opening Hours

1 April - 30 Sept
  8:30 - 17:30        Mon - Sat
10:00 - 16:00       Sunday

1 Oct - 31 March 
  8:30 - 16:00      Wed - Sat

Crane Cross Civic Amenity & Recycling Centre

Location of site:

Devonshire Drive, Saundersfoot SA69 9EE

Directions to the site:

a) From Tenby, and Penally direction.

Take the main road out of Tenby towards New Hedges (A478) at the New hedges roundabout take 1st exit onto the A478. Continue on the Narberth Road, A478 until you reach Crane Cross junction and turn left onto Devonshire Drive. The Civic Amenity and Recycling Centre is approximately 350m on the left.

b) From Narberth and Begelly  direction

From the Begelly roundabout take the main road towards Tenby (A478), continue on the Narberth Road (A478) until you reach the Crane Cross junction, turn right onto Devonshire Drive. The Civic Amenity and Re-cycling Centre is located approximately 350m on the left.

Opening Hours

1 April - 30 Sept
 8:30 - 17:30        Mon - Sat
10:00 - 16:00        Sunday

1 Oct - 31 March
  8:30 - 16:00        Mon - Tue
CLOSED                Wed - Thur
  8:30 - 16:00        Fri - Sat
10:00 - 16:00        Sunday


Milton mobile service The Pull In
Paskeston Lane

SA70 8PN

Opening hours

Monday         10:45   12:45

Tuesday        09:00  10:30

Wednesday  09:00  10:30  

Thursday       10:15  11:45

Friday           10:15  11:45

The Post Office® mobile service offers a full range of Post Office products. Please call 08457 22 33 44 for more information


WESTERN POWER DISTRIBUTION (WPD) owns and operates the electricity distribution network in the Midlands, South West England and South Wales. It is our job to ensure the network of 220,000 km of overhead lines and underground cables and 269,000 substations safely delivers power to 7.7 million homes and businesses around the clock. We have over 6000 highly trained and professional employees who work hard to operate and maintain the network, connect new customers and support our business activities. We are not an electricity Supplier and we do not buy or sell electricity.

Being prepared for a power cut

• Keep a battery powered torch handy

• Protect sensitive electrical equipment with a surge protector plug

• Remember only analogue phones work in a power cut

• If you have a stair lift, find out if it works manually

What to do it there is a power cut

• Check your trip switches

• If you have neighbours close-by see if they are affected

• Turn off electrical equipment that could get hot

• Keep your freezer shut

• Stay away from any fallen overhead lines

• Call and tell us you have no power! 0800 052 0400

If you are vulnerable for any reason you can join our Priority Service Register.

If you rely on electricity for medical reasons or have communication needs, such as being partially sighted or deaf, we will provide you with a direct telephone number to use if you have a power cut.

You can also join if you are vulnerable for any reason, such as being disabled, elderly or very ill. We work with the British Red Cross and the WRVS to provide assistance to customers during longer power cuts. They can provide hot food and drinks and support for customers who are vulnerable.

If you wish, you can agree a password with us so you feel safe if we ever need to visit you.

For more information about how to register you can email or call 0845 724 0240.

Return to Index